Import: Contacts

Customs authorities and government agencies are key sources of information.

Directorate General of Customs and Indirect Taxes
Direction générale des douanes et droits indirects (DGDDI) 

11, rue des Deux Communes
93100 Montreuil
France

Tel: [33] (1) 72 40 78 50
Email: ids@douane.finances.gouv.fr
Web: www.douane.gouv.fr

National Organizations

Ministry of the Economy, Finance, and Digital
Ministère de l'Economie, des Finances, et du Numérique

Télédoc 151
139, rue de Bercy
75572 Paris Cedex 12
France

Tel: [33] (1) 40 04 04 04; From abroad: [33] (1) 72 40 78 50
Contact Form: www.douane.gouv.fr/formulaire-infos-douane-service
Email: ids@douane.finances.gouv.fr
Web: www.economie.gouv.fr

Financial Market Authority
Autorité des marchés financiers (AMF)

17, place de la Bourse
75082 Paris Cedex 02
France

Tel: (+33) 1 5345 6200
Contact Form: www.amf-france.org/en/contact-us
Web: www.amf-france.org

French Standards Association
Association Française de Normalisation (AFNOR)

11, rue Francis de Pressensé
93571 La Plaine Saint-Denis Cedex
France

Web: www.afnor.org

French Accreditation Committee
Comité français d'accréditation (Cofrac)

52, rue Jacques Hillairet
75012 Paris
France

Tel: +33 (0) 1 44 68 82 20
Contact Form: www.cofrac.fr/en/faq-contact
Web: www.cofrac.fr

Regional Organizations

European Telecommunications Standards Institute (ETSI)

Mailing Address:
06921 Sophia Antipolis CEDEX
France

Visiting Address:
650, Route des Lucioles
06560 Valbonne - Sophia Antipolis
France

Tel: +33 (0) 4 92 94 42 00
Email: info@etsi.org
Web: www.etsi.org

European Commission Taxation and Customs Union

Charlemagne Building
Rue de la Loi 170
1040 Brussels
Belgium

Tel: [32] (2) 299 1111
Web: www.ec.europa.eu/taxation_customs/index_en

European Commission Directorate-General Health and Food Safety

4 Rue Breydel or 101 Rue Froissart (two entrances for the same building)
1049 Brussels
Belgium

Tel: [32] (2) 299 1111
Web: www.ec.europa.eu/info/departments/health-and-food-safety_en

European Committee for Standardization and European Committee for Electrotechnical Standardization
Comité Européen de Normalisation (CEN) and Comité Européen de Normalisation Électrotechnique (CENELEC) 

Rue de la Science 23
B-1040 Brussels
Belgium

Tel: [32] (2) 550 0811
Email: info@cencenelec.eu
Web: www.cencenelec.eu

European Food Safety Authority (EFSA)

Via Carlo Magno 1A
43126 Parma
Italy

Tel: [39] 0521 036 111
Contact Form: https://connect.efsa.europa.eu/RM/s/new-ask-efsa-request
Web: www.efsa.europa.eu

European Chemicals Agency (ECHA)

Mailing Address:
PO Box 400 
00121 Helsinki
Finland

Visiting Address:
Telakkakatu 6
00150 Helsinki
Finland

Tel: +358-9-686180
Web: www.echa.europa.eu

United Nations Economic Commission for Europe (UNECE)

Palais des Nations
CH-1211 Geneva 10
Switzerland

Email: unece_info@un.org
Web: www.unece.org

Court of Justice of the European Union (CJEU)

L - 2925 Luxembourg 

Tel: (+352) 4303 1 
Contact Form: www.curia.europa.eu/jcms/jcms/T5_5133
Web: www.curia.europa.eu

International Organizations

International Electrotechnical Commission (IEC)

Mailing Address:
PO Box 131
CH-1211 Geneva 20
Switzerland

Visiting Address:
3 rue de Varembé
CH-1211 Geneva 20
Switzerland

Tel: + 41 22 919 0211
Contact Form: www.iec.ch/contact?id=40499
Web: www.iec.ch

International Trade Center (ITC)

Mailing Address:
Palais des Nations
1211 Geneva 10
Switzerland

Visiting Address:
54-56 rue de Montbrillant 
1202 Geneva
Switzerland

Tel: (41-22) 730 01 11
Contact Form: www.intracen.org/contactus
Web: www.intracen.org

International Trade Administration (ITA)

1401 Constitution Avenue NW
Washington, DC 20230
United States

Tel: (202) 482 2867
Email: publicaffairs@trade.gov
Web: www.trade.gov

International Federation of Freight Forwarders Associations (FIATA)

Rue Kléberg 6
1201 Geneva
Switzerland

Tel: +41 22 715 45 45
Email: info@fiata.org
Web: www.fiata.org

Food and Agriculture Organization (FAO) of the United Nations

Viale delle Terme di Caracalla
00153 Rome
Italy

Tel: [39] 06 57051
Email: FAO-HQ@fao.org
Web: www.fao.org

World Health Organization (WHO)

Avenue Appia 20
1211 Geneva
Switzerland

Tel: +41 22 791 21 11
Web: www.who.int

World Customs Organization (WCO)

Brussels
Belgium

Tel: +32 (0) 2 209 92 11
Contact Form: www.wcoomd.org/en/contact-us.aspx
Web: www.wcoomd.org

World Trade Organization (WTO)

Centre William Rappard
Rue de Lausanne 154
CH-1211 Geneva 2
Switzerland

Tel: +41 (0) 22 739 51 11
Email: enquiries@wto.org
Web: www.wto.org

International Organization for Standardization (ISO)

Chemin de Blandonnet 8
CP 401
1214 Vernier, Geneva
Switzerland

Tel: +41 22 749 01 11
Email: central@iso.org
Web: www.iso.org

Organization for Economic Cooperation and Development (OECD)

2, rue André Pascal
75016 Paris
France

Tel: +33 1 45 24 82 00
Contact Form: www.oecd.org/contact
Web: www.oecd.org

International Road Transport Union (IRU)

Voie Creuse 16
CH-1211 Geneva 20
Switzerland

Contact Form: www.iru.org/contact
Web: www.iru.org

International Chamber of Commerce

33–43 President Wilson Avenue
75116 Paris
France

Tel: [33] (0) 1 49 53 28 28
Email: icc@iccwbo.org
Web: www.iccwbo.org

World Intellectual Property Organization (WIPO)

34, Chemin des Colombettes
CH-1211 Geneva 20
Switzerland

Tel: +41 22 338 9111
Contact Form: www3.wipo.int/contact/en/area.jsp?area=copyright
Web: www.wipo.int

Bank for International Settlements (BIS)

Mailing Address:
Postfach
CH-4002 Basel

Visiting Address:
Centralbahnplatz 2
4051 Basel
Switzerland

Tel: +41 61 280 8080
Email: email@bis.org
Web: www.bis.org

Note: The above information is subject to change. Importers and exporters are advised to obtain the most current information from a customs broker, freight forwarder, or the local customs authorities.

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